Privacy policy

English translation of the published Spanish privacy policy.

At Auto2Parts, your privacy is our priority. This section explains how we collect, use and protect your personal data in accordance with applicable regulations. Learn about your data protection rights and how to exercise them. We invite you to read our Privacy Policy for a safe and transparent experience on our website.

1. Introduction

Auto2parts S.L. (hereinafter, “the company” or “we”) is committed to ensuring the privacy and protection of its users’ personal data, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).

2. Identity of the data controller

• Owner: Auto2parts, SL
• Spanish tax identification number (CIF): B55420680
• Registered address: Avinguda d'Eduard Toldrà, 95, 08800 Vilanova i la Geltrú, Barcelona
• Country: Spain
• Contact email: info@auto2parts.com

3. Personal data collected

The personal data we collect depends on the user’s interaction with our website and includes:

• Contact details: name, email address, telephone number and address.
• Billing and payment data: when purchases are made on our platform.
• Browsing data: IP address, browser type, pages visited and time spent on the website.
• Other data: information provided voluntarily through contact forms or enquiries.

4. Purposes of data processing

Personal data is processed for the following purposes:

• Managing purchases and providing the services requested.
• Customer service and answering enquiries.
• Sending commercial communications and promotions, with the user’s prior consent.
• Improving the user experience on our website.
• Complying with legal and tax obligations.

5. Legal basis for processing

Personal data is processed on the following legal bases:

• Performance of a contract: to manage purchases and provide services.
• Legitimate interests: to improve the user experience and website security.
• Compliance with legal obligations: to meet tax and regulatory requirements.
• User consent: to send commercial communications.

6. Data retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to establish any potential legal liabilities. In particular:

• Customer data: up to six years for tax obligations.
• Marketing contact data: until the user withdraws consent.
• Browsing data: according to the cookie policies (see the Cookie Policy in Spanish).

7. Recipients of the data

Your data may be shared with:

• Public administrations and tax authorities, where legally required.
• Financial institutions for payment processing.
• Logistics and transport companies for product delivery.
• Technology service providers, such as hosting and web analytics providers, always under data processing agreements.

8. International data transfers

No international data transfers will be made unless expressly indicated and with appropriate safeguards.

9. User rights

Users may exercise their rights at any time by sending a request to info@auto2parts.com. These rights include:

• Access: to know what personal data we process.
• Rectification: to request the correction of inaccurate data.
• Erasure: to request the deletion of personal data.
• Objection: to object to processing for certain purposes.
• Restriction of processing: to request restrictions on how data is used.
• Data portability: to receive data in a structured, readable format.

10. Data security

Auto2parts S.L. implements technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or disclosure.

11. Use of cookies

This website uses cookies to improve the user experience and analyse browsing. Further information is available in our Cookie Policy in Spanish.

12. Minors

Our services are not directed at people under 18. We do not collect data from minors without the consent of their parents or legal guardians.

13. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect regulatory changes or improvements to our service. Changes will be published on this page.

14. Contact

If you have any questions about this Privacy Policy, you can contact us at info@auto2parts.com.